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Chapter 13 - The Infomediary Revolution

E-commerce is growing exponentially, and e-tailing sites are mushrooming around the globe. The consumer is faced with an infinite array of choices and, in the process, is becoming confused by it all. One outcome of this proliferation is the growing need for shopping assistance tools: infomediaries.

3 of the 14 topics covered in Chapter 13…

The emergence of Infomediary tools that roam the net looking for items to fit the individual shoppers tastes, needs and budget, indicates consumer confusion with the plethora of choices now available on the net.

Virtual shopping lists will be based on the consumer’s historical shopping patterns rather than being composed by the consumers before each virtual shopping trip.

Retailers are likely to become media players: they will sell those windows. The space in the consumer’s brain occupied, in the minutes before purchase, with decision-making and product selection. This space should earn the retailer more revenue than from selling the products.



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