 The mobile phone is set to become one of the most important tools in solidifying clicks-&-mortar business. The mobile, or cell phone, has already bridged the gap between retailers and the online world, and has given birth to another buzzword: m-commerce. What influence will m-commerce have over brand-building and how will its offspring, m-tailing, affect clicks-&-mortars, e-tailing and retailing?3 of the 15 topics covered in Chapter 7… M-tailing gives consumers a tool to negotiate immediately on product price, function and delivery conditions via their mobile phone display
It’s conceivable that every product will be available through auctions online. Comparison shopping is likely to become a potentially powerful; m-tailing application
The power of m-commerce is that it will be instant commerce giving marketers a means of contacting the consumer, right at the most crucial time in the shopping continuum: at the very second the consumer considering whether to buy or not to buy a certain product, rather than long before such a decision is to be made or after this a dead issue.
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